Asked Questions
Managed solutions involve outsourcing your computer, network, and help desk support to a us. When you choose managed solutions, we will install agents on all your PCs and servers. These agents monitor the system and send reports whenever anything on the machines or the network seems to be in trouble or exceeds the thresholds that have been set up.
Our pricing is determined by the number of users being assisted, which makes pricing straightforward and predictable. Additionally, we are able to tailor the support for different types of users. For instance, in a hospital, some nurses only use the computers for a short time, while an administrator is on a computer all day. These two groups usually require varying levels of support and are thus priced accordingly.
Our support desk is available 24/7, enabling us to resolve issues very quickly. We answer 96% of calls within ten seconds and resolve 98% of technical issues remotely. Our help desk experts are trained in a wide variety of technologies and have extensive experience in fixing common problems.
Our proposals are tailored to each project, taking into account the specific needs of each one. Since every website is unique and has different requirements and functions, we create and develop custom websites that are specifically designed for small businesses. After asking you a series of questions and assessing your needs, we will provide you with a quote based on our assessment. While most of our sites cost between $3,000 and $5,000, the price can vary depending on the complexity of the project.
The timeline for any project is not fixed and can change depending on the complexity of the project and the availability of the client. On average, we aim for an 4-8 week turnaround, but the pace of any project is determined by each client. The amount of input you can provide during the initial stages, your availability for feedback, and how quickly the content is ready, all influence the speed of completion. The functional requirements may also play a role - more complex websites will take longer to develop.
Nope! We work with clients all over the world. We will work together via email, Google Meet, and phone.
Absolutely! It's more crucial than ever to have a mobile-friendly website! We invest significant effort into ensuring your website looks fantastic on various devices and will thoroughly test it throughout the process to ensure its optimal performance.
Though we hand code all our websites, we do have history with Wordpress. If you absolutley want to keep or have your website developed in Wordpress, we can create & maintain your Wordpress website.
We value your input and feedback. Your participation is crucial to this process. We'll begin by asking you numerous questions about your needs, preferences, and objectives, and collaborate with you to create the perfect appearance and functionality. We want you to share your thoughts with us. At the same time, we will be honest with you about what does and doesn't work in your particular industry.
Usually, you are the expert on your business, so it's best if the content comes from you. If you need help, we can recommend copywriters who can assist with editing or creating original content for you.
For most projects, we usually require three equal payments at the start, midway, and the end of the project. However, we are flexible and can work with you to establish a payment schedule that suits your specific requirements. We understand that this is a significant investment and are committed to assisting you in budgeting for the expense in the best way possible.
We accept payments in the form of checks, PayPal, and all major credit cards.
We provide computer services & repair for residential customers.
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